MOT - Management Operation Training

1th Month: Fundamentals of Communication and Marketing
  • Introduction to Professional Communication
  • Principles of Marketing in the Hospitality Industry
  • Social Media Marketing for Hotels and Restaurants
  • Customer Interaction and Feedback Systems
2th Month: Staff and Property Management
  • Staff Management and Supervision Techniques
  • Recruitment and Hiring Practices
  • Staff Briefing and Training Methods
  • Introduction to Property Management Systems (PMS)
3th Month: Food Cost, Profit & Loss Management
  • Food Cost Calculation and Control
  • Profit & Loss Analysis in the Restaurant Industry
  • Cost Optimization Strategies
  • Waste Management in the Kitchen
4th Month: Restaurant and Front Office Management
  • Restaurant Operations and Management
  • Front Office Operations and Guest Experience
  • Setup of a New Front Office and Restaurant
  • Managing Corporate Guests and VIP Services
5th Month: Housekeeping and Kitchen Management
  • Housekeeping Management and Chemical Knowledge
  • Property Maintenance and Safety Procedures
  • Kitchen Management and Workflow Efficiency
  • Waste Management and Sustainability Practices
6th Month: Advanced Property and Departmental Supervision
  • Supervision of Various Hotel Departments
  • Running a Hotel on Auto-Mode
  • Managing Multiple Properties and Franchises
  • Front Office and Housekeeping Synergy
7th Month: Branding and Franchise Development
  • Building and Managing a Hotel Brand
  • Starting and Managing a Franchise
  • Scaling Operations Across Locations
  • Corporate Marketing and Brand Promotion
8th Month: New Hotel and Restaurant Setup
  • Steps to Opening a New Hotel
  • Steps to Setting up a New Restaurant
  • Resource Allocation for New Projects
  • Marketing a New Hotel or Restaurant
9th Month: Interview Expertise, Guest Management & Review
  • Interview Techniques and Staff Hiring Strategies
  • Managing Corporate and Long-term Guests
  • Customer Feedback Systems and Service Improvements
  • Final Review and Case Study Analysis

This curriculum will cover all key aspects of hotel management, focusing on practical skills, staff management, branding, and business growth.